Our Guarantee
Straight answers, fair pricing and a person to talk to.
Price
If you find the identical item advertised for less by a legitimate US seller, send it to us through the price match form. Our team reviews every request individually and replies with the best price we can offer.
Product information
Product descriptions and specifications are supplied by the manufacturers. We correct errors as soon as we find them and we will not describe a machine as doing something it does not do. If a detail matters to your decision, ask us to confirm it in writing before you order.
* Images are for illustration purposes only and may show optional equipment that is not included in the advertised price.
** All reconditioned and refurbished products do not come with supplies (toners, drums, cables, trays or manuals) unless expressly stated on the product page.
Returns
Most items can be returned within 30 days under our 30-Day Return Policy. A Return Merchandise Authorisation (RMA) number must be requested before anything is sent back, and some items and charges are excluded.
Warranties
Manufacturer warranty terms vary by product and condition. The coverage that applies to an item is the coverage stated on that product page or in the manufacturer’s documentation — contact us and we will confirm it for a specific model before you buy.
Support
Call 888-298-3095 or email kevin@copyfaxes.com and you will reach our own team, not a call centre.
Talk to a specialist
Not sure which machine you need?
Tell us your monthly volume, paper size and colour needs and we will recommend a shortlist with a written quote — no obligation.